Policies

Deposits

We require a deposit on all orders for non in stock firearms. Deposits are non refundable as they are used to cover import and transportation fees. Most deposits are $500.

On some gunsmithing services we require up to a 50% deposit.

Discounts

We offer a 3% cash/check/money order discount. Contact us to arrange payment.

FFL Shipping

All firearms ship to licensed FFL only. We follow all federal, state, and local laws. You must ensure that the product you order is legal where you live.

Shipping Costs

We do our best to negotiate the lowest rates possible for shipping. All orders will ship insured without exception.

Shipping Claims

In the event that there is a lost or damaged product in shipping we will refund, replace, or repair the item once the insurance claim is paid.

Inherent Dangers

Firearms activities are inherently dangerous. You MUST seek out training from a qualified professional. PSS or its other entities will not be held liable for your actions with our products.

Warranty

Our products come with warranties from their manufacturer. See the manufacturers documentation for warranty information.

All gunsmith work is test fired prior to leaving the shop to ensure safe and reliable operation. Gunsmith work comes with a 30 day warranty.

Warranty Parts

We stock quite a few Spohr and STP parts for warranty repair. We strive to complete any and all repairs in a timely manor. Should a part be out of stock and require importing from Germany; this could add several weeks to the repair time.

Warranty Claims

All warranty repair work for PSS, Spohr, and STP must be shipped back to PSS by a legal means. You must contact us prior to shipping.

Shipping cost to PSS is the responsibility of the shipper. After inspection if it is found that the problem is a warranty issue you will be reimbursed for the shipping costs and all PSS fees will be covered.

Checks/Credit Cards

All checks are held for 10 days prior to shipping. Our bounced check fee is $200 plus all recovery costs.

We do not store credit card data.

Fraudulent charge backs on credit cards have become a problem in the retail industry. We will pursue legal action agains any and all fraud attempts.